Ageas Federal Life Insurance has a simple, quick and hassle free claim settlement process. It is one of the leading life insurance companies in India. a joint-venture between Ageas (insurance giant in Europe), Federal Bank (one of India’s leading private sector banks) and IDBI Bank (India’s premier development and commercial bank)
List of Topic Covered
Ageas Federal Life Claim Process Overview
- Ageas Federal Life follows a simple, quick and hassle free claim settlement process.
- It has 97.03% of claim settlement ratio in the FY 2021-22.
- The company follows a simple 3 step claim process.
| Goal | How to make Ageas Federal Life Insurance Claim |
| Contact Numbers | Toll free number: 1800 209 0502 |
| Email ID | claims@ageasfederal.com |
| Claim Settlement Ratio (2021-2022) | 97.03% |
| Average Claim Settlement Time | 8 – 30 days |
How to Make Ageas Federal Life Claims Online?
Ageas federal life does not have an online claims settlement process. Nominees will have to visit a branch to register the claim via offline mode.
How to Make Ageas Federal Life Claims Offline (Branch)?
Follow the steps below for Offline claims at Ageas Federal Life.
- Step1 : Register a Death Claim
- Walk in to your nearest Ageas Federal Life branch. Register your claim by giving written intimation and the mandatory documents.
- Step2 : Claim Processing
- If your documents are complete and no further documents are required, then the company will settle your within 8 working days.
- If the claim requires further investigation, the payout will be done as per T&C of the company.
- Step2 : Claim Payout
- Once the claim is settled, the company will transfer the claim amount through NEFT to the nominees account.
- In case of NEFT failure, the company will send a check to the nominee’s mailing address.
Other Options to File a Claim at Ageas Life Insurance
- Option 1 : Contact your Agent / Advisor for claim intimation.
- Option 2 : You can email the duly filled claim forms and the mandatory documents on lifeclaims@bhartiaxa.com
- Option 3 : You can call on the Toll Free numbers 1800 209 0502
- Option 4 : You can register your claim by post also.
- Send the duly filled claim form along with the mandatory documents to the following address:
Claims Department, Ageas Federal Life Insurance Co Ltd, 22 nd Floor, A Wing, Marathon Futurex, N. M. Joshi Marg, Lower Parel (East), Mumbai 400013
- Send the duly filled claim form along with the mandatory documents to the following address:
Documents for Death Claim at Ageas Federal Life
For Natural / Medical Death :
Nominees have to submit the following documents to process a death claim.
- Death Claim Form Download
- Original Policy Document
- Original / Attested copy of Death Certificate issued by Municipal Corporation
- Attested copy of nominee’s photo ID and Residential proof (List of documents)
- Medical records
- Past illnesses records
- Canceled cheque of the nominee’s bank account with IFSC code
For Murder / Suicide / Accidental Death :
In addition to the above documents, you need to submit the following documents for accidental death.
- Copy of FIR
- Copy of Post Mortem Report
- Original Policy Bond
- Driving license
- Employee certificate form
- Newspaper Cutting (if available)/ photographs of the incident
- Succession certificate
How to track your Claim in Ageas Federal Life Insurance?
For tracking your claim, you just need to follow the steps below,
- Go to the claims at Ageas Federal life’s Website
- Enter policy number, claim number and enter captcha.
- Hit Check Individual Status to know your claim status.
Ageas Federal Life Insurance Claim Process FAQs
As the original policy document is mandatory but it is misplaced or lost, the company may call for an alternate document to process the claim further.
Ageas Federal Life only has an offline claim settlement process. Know more
You can register a claim via toll free no (1800 209 0502), via mail (claims@ageasfederal.com) or via post.
It takes an average of 8 – 30 days to settle a claim in Ageas Federal Life Insurance.
Claim settlement ratio of Ageas Federal Life is 97.03% in 2021-2022.
Yes. You can register your claim at any Ageas Federal Life Insurance branch.
No. You can not register your claim online. As per IRDAI guidelines your claim payout will be made through electronic modes.
This covers all the points on Ageas Federal Life Claim Process. In case you have more questions, please write in the comment box and we will get back to you.
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