Bharti AXA Life Insurance has a smooth claim settlement process. It is one of the leading life insurance companies in India. It is a joint venture between Bharti Group and AXA.
List of Topic Covered
Bharti AXA Life Insurance Claim Process Overview
- Bharti AXA Life follows a quick and smooth claim settlement process.
- It has 99.09% of claim settlement ratio in the FY 2021-22.
- Company provides a claim express service which provides hassle free claim settlement in one day.
- The company follows a simple 3 step claim process.
| Goal | How to make Bharti AXA Life Insurance Claim |
| Contact Numbers | Toll free number: 1800-102-4444 |
| Email ID | lifeclaims@bhartiaxa.com |
| Claim Settlement Ratio (2021-2022) | 99.09% |
| Average Claim Settlement Time | 1 – 120 days |
How to Make Bharti AXA Life Claims Online?
Bharti AXA Life follows a simple 3 steps online claim process listed below.
- Step 1 : Claim Intimation
- Go to the claims section of Bharti AXA Life Insurance website.
- Click on register now under claim registration.
- Enter policy number, insured person’s name, DOB of the insured person and hit the proceed button to go ahead.
- Step 2 : Claim Evaluation & Document Upload
- Claim specialist from the company will assess the claim and ask you to upload all the mandatory documents.
- Step : Claim Settlement and Payout
- Once the documents are examined a claim decision will be taken.
- Bharti AXA Life targets to process all claims within 5 working days.
- However, if the claim requires an investigation, the process can go upto 4 Months.
How to Make Bharti AXA Life Claims Offline (Branch)?
Follow the steps below for Offline claims at Bharti AXA Life.
- Walk in to your nearest Bharti AXA Life branch.
- Register your claim and the claim specialist team will access it and ask you to submit the mandatory documents.
- Submit all the documents and if everything is in order the claim decision will be taken.
- Payout will be released within 5 days.
- If any claim needs an investigation then it will take upto 4 months for the decision.
Other Options to File a Claim at Bharti AXA Life
- Option 1 : Contact your Agent / Advisor for claim intimation.
- Option 2 : You can email the duly filled claim forms and the mandatory documents on lifeclaims@bhartiaxa.com
- Option 3 : You can call on the Toll Free numbers 1800-102-4444
- Option 4 : You can register your claim by post also.
- Send the duly filled claim form along with the mandatory documents to the following address:
Unit No. 1902, 19th Floor, Parinee Crescenzo, ‘G’ Block, Bandra Kurla Complex, BKC Road, Near MCA Club, Bandra East, Mumbai – 400051
- Send the duly filled claim form along with the mandatory documents to the following address:
- Option 5 : You can enter your details on the website and the expert team from Bharti AXA Life will contact you for the claim intimation.
List of Documents for Death Claim at Bharti AXA Life
For Natural / Medical Death :
Nominees have to submit the following documents to process a death claim.
- Original Policy Bond
- Claimant’s Statement form
- self attested Death Certificate issued by local Authority
- Photo identity proof & Residence address proof of the nominee
- Bank passbook of the nominee & personalized canceled cheque
- Medico Legal Cause of Death certificate
- Medical Records (Discharge / Death Summary, Admission notes, Test Reports including past medical records)
- Treating Doctor’s Certificate
- Employer Certificate
- Family Physician Certificate
For Murder / Suicide / Accidental Death :
In addition to the above documents, you need to submit the following documents for accidental death.
- Copy of FIR
- Copy of Post Mortem Report
- Original Policy Bond
How to track your Claim in Bharti AXA Life Insurance?
For tracking your claim, you just need to follow the steps below,
- Go to the claims tracker at Bharti AXA life’s Website
- Enter policy number and policyholder’s date of birth or enter your claim number.
- Hit submit to know your claim status.
Bharti AXA Life Claim Process FAQs
You can register a claim online through Bharti AXA Life’s website or Call on toll free number 1800-102-4444 or Mail to lifeclaims@bhartiaxa.com or you can also register it through post.
PNB MetLife has an online and offline claim settlement process. Know more
It takes an average of 1 – 120 days to settle a claim in Bharti AXA Life Insurance.
Claim settlement ratio of PNB MetLife is 99.09% in 2021-2022.
Yes. You can register your claim at any Bharti AXA Life Insurance branch.
yes. You can register your claim online. As per IRDAI guidelines your claim payout will be made through electronic modes.
This covers all the points on Bharti AXA Life Claim Process. In case you have more questions, please write in the comment box and we will get back to you.
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