Exide life follows a fair, transparent and simple claim settlement process. The company is 100% owned by HDFC Life. It is one of the top and best life insurance providers in India.
List of Topic Covered
Exide Life Insurance Claim Process – Overview
- Filing a claim is fair, transparent and simple in Exide Life Insurance.
- It has 99.09% of claim settlement ratio in the FY 2021-22.
- The company follows a simple 3 step claim settlement process.
| Goal | How to make Exide Life Insurance Claim |
| Contact Numbers | 08049280628 (9:00 am to 6:00 pm) |
| Email ID | claims@exidelife.in |
| Claim Settlement Ratio (2021-2022) | 99.09% |
| Average Claim Settlement Time | 30-180 days |
How to Make Exide Life Insurance Claims Online?
Exide Life Insurance has 3 easy steps to the online claim settlement process. The process is as follows.
- Step 1 : Claim Reporting (Claim Intimation)
- You can report or intimate the claim online by following the steps below.
- Visit the Kotak Life’s website.
- Go to the claim section.
- Enter policy details, personal details, mobile number and hit next to proceed.
- Step 2 : Claim Processing
- You have to submit all the necessary documents to process the claim further.
- Exide life’s claim expert team will get in touch with you if they need any additional documents.
- Step 3 : Claim Settlement
- As per IRDAI, the insurer must settle an insurance claim within 30 days of receiving all the required documents.
- Your claim is evaluated and a claim decision is taken.
- The claim amount will be released as per the T&C of the policy.
How to Make Exide Life Claims Offline (Branch)?
Just follow the steps below for the offline claims process at Exide Life Insurance.
- Claimants or Nominees can visit any nearby Exide Life branch offices and intimate the claim by filling the claim form.
- Submit the required documents along with the claim form.
- The expert team will evaluate your documents and process further for the payment.
Other Options to File a Claim at Exide Life Insurance
- Option1 : Visit the claim section of Exide Life’s website for online claim intimation.
- Option 2 : Contact your Agent / Advisor for claim intimation.
- Option 3 : You can mail the claim information on claims@exidelife.in
- Option 4 : You can call on number 08049280628 (9:00 am to 6:00 pm)
- Option 5 : You can register your claim by post also. Send the duly filled claim form along with the supporting documents to the following address:
- Claims Department, 1st Floor, Exide Life Insurance Company Limited, JP Techno Park,No.3/1, Millers Road, Bangalore – 560 001
Documents required for Death Claim at Exide Life Insurance
For Medical / Natural Death :
Nominees have to submit the following documents along with a completely filled claim intimation form.
- Death Certificate issued by Local Authority
- Medical Cause of Death Certificate
- Medical Records (Discharge / Death summary, Test results, Admission notes, Outpatient consultation notes etc)
- Age Proof & Identification document (with Photo) of Life Assured
- Identification document (with Photo) of Claimant
- Proof of Bank account of Claimant (Self Attested copy of Bank Passbook / Account statement of Claimant)
For Accidental/Unnatural death:
Nominees have to submit the following documents along with a completely filled claim intimation form.
- Death Certificate issued by Local Authority
- Medical Cause of Death Certificate
- Medical Records (Discharge / Death summary, Test results, Admission notes, Outpatient consultation notes etc)
- Age Proof & Identification document (with Photo) of Life Assured
- Identification document (with Photo) of Claimant
- Proof of Bank account of Claimant (Self Attested copy of Bank Passbook / Account statement of Claimant)
- Jurisdictional Police Station Attested Copy of FIR
- Post Mortem Report duly attested by the concerned officials.
For Critical Illness Claim:
Along with the claim intimation form, the following documents are required.
- Original Policy Document
- Medical treatment records (discharge summary, investigation reports, etc)
- Age Proof & Identification document (with Photo) of Life Assured
- Identification document (with Photo) of Claimant
- Proof of Bank account of Claimant (Self Attested copy of Bank Passbook / Account statement of Claimant)
- Proof of your Current Address
How to track your Claim in Exide Life Insurance?
For tracking your claim, you just need to follow the steps below,
- Go to the claims tracker at Exide Life
- Enter your date of birth, policy holder name in the respective fields.
- Enter either policy number or PAN no.
- Enter Captcha and hit the CTA called Get Unclaimed Amount.
Exide Life Insurance Claim Process FAQs
You can file a claim in both online and offline modes in Exide Life. Know more
You can register a claim via Exide life’s website, contacting on 08049280628, mailing on claims@exidelife.in as well as through post.
It takes 30 -180 days to settle a claim in Exide Life Insurance.
Claim settlement ratio of Exide Life is 99.09% in 2021-2022.
Yes. You can register your claim at any branch of Exide Life Insurance.
Yes. You can register your claim online. Also as per IRDAI guidelines your claim payout will be made through electronic modes.
This covers all the points on Exide Life claim process. In case you have more questions, please write in the comment box and we will get back to you.