Reliance Nippon Life Claim Settlement Process online and offline

Reliance Nippon Life Claims : It provides a seamless, accessible, and hassle-free claim settlement experience to their customers. It is one of the leading private sector life insurance companies in India.

Reliance Nippon Life Claim Settlement Process - Paisa kaudi
Reliance Nippon Life Claim Settlement Process – Paisa kaudi

Reliance Nippon Life Claim Process Overview

  • Reliance Nippon Life follows a simple, seamless and hassle free claim settlement process.
  • It has 98.70% of claim settlement ratio in the FY 2021-22.
  • The company follows a simple 3 step claim settlement process.
GoalHow to make Reliance Nippon Life Insurance Claim
Contact Numbers1800 102 3330
Email IDrnlife.customerservice@relianceada.com
Claim Settlement Ratio (2021-2022)98.70%
Average Claim Settlement Time10 – 45 days

How to Make Reliance Nippon Life Claims Online?

Reliance Nippon life does not provide an online death claim settlement.

How to Make Reliance Nippon Life Claims Offline (Branch)?

Reliance Life follows a simple 3 steps offline claim process. Please follow the steps below.

  • Step 1: Claim Intimation
    • To register a claim, visit any nearby Reliance Nippon Life branch.
    • Submit the claim form along with the required documents.
  • Step 2: Claim Assessment
    • After receiving the documents, the expert team of Reliance Nippon life will examine them.
    • They will reach out to you in case any additional documents are needed.
  • Step 3: Claim Decision and Pay out
    • After the documentation, the claim decision has been made.
    • Claimant receives the claim as per T&C of the company.

Other Options to File a Claim at Reliance Nippon Life

  • Option 1 : Contact your Agent / Advisor for claim intimation.
  • Option 2 : Email the duly filled claim forms and the mandatory documents on rnlife.claims@relianceada.com
  • Option 3 : You can call on the Toll Free number 1800 102 3330
  • Option 4 : You can register your claim by post also.
    • Send the duly filled claim form along with the mandatory documents to the following address:
      The Claims Department, Reliance Nippon Life Insurance Limited, Office no. 701 & 702, 7th floor, Silver Metropolis, Off Western Express Highway, Goregaon East, Mumbai – 400063.

Documents required for Death Claim at Reliance Nippon Life

For Medical / Natural Death :

Nominees have to submit the following documents along with a completely filled claim intimation form.

  • Claim Form A – to be filled by the Nominee / Claimant
  • Claim Form B – Medical Attendant Certificate to be filled, signed and stamped by the Treating Doctor
  • Claim form C – Certificate of Identity to be filled by the person who knew the deceased other than Nominee / Claimant
  • Original Death Certificate issued by local Authority
  • Medical / Hospital records (Admission Notes, Discharge / Death Summary, Test Reports etc.)
  • Copy of Medico-Legal Cause of Death certificate by the doctor confirming cause of death
  • Original Policy document
  • KYC Document of Nominee / Claimant
  • Bank details of Nominee / Claimant (Personalized canceled Cheque and self-attested copy of Passbook / Bank Statement)

For Accidental/Unnatural death:

In addition to the above documents you need to present the following documents along with a completely filled claim

  • First Information Report (FIR)
  • Post Mortem Report
  • Newspaper cutting where available
  • Viscera Report / Chemical Analysis Report, where applicable
  • Final Police Investigation Report, where applicable
  • Driving License if Life Assured was driving the vehicle at the time of the accident

How to track Claim in Reliance Nippon Life?

For tracking your claim, you just need to follow the steps below,

Reliance Nippon Life Claim Process FAQs

What is the claims process at Reliance Nippon Life Insurance?

Reliance Nippon Life has only an offline claim settlement process. Know more

What is Claim settlement time for death claim?

Non-Early Claim (Ordinary Claim) – 10 Working Days, Early Claim – 45 Working days, Service Guarantee – 10 Calendar Days

What is an early claim and TAT for processing?

Death within 3 years of policy commencement / issuance / revival / rider addition, whichever is later. TAT – 45 Working days from the date of intimation.

How to register a claim at Reliance Nippon Life Insurance?

You can register a claim via contacting on 1800 102 3330, mailing on rnlife.claims@relianceada.com. Also you can register it through post.

How much time does it take to settle a claim in Reliance Nippon Life Insurance?

It takes 10 – 45 days to settle a claim in Exide Life.

What is the claim settlement ratio of Reliance Nippon Life in 2021-2022?

Claim settlement ratio of Exide Life is 98.70% in 2021-2022.

Can I register a claim at any Reliance Nippon Life Branch?

Yes. You can register your claim at any branch of Reliance Nippon Life Insurance.

Can the claim register and payout be made online?

No. You can register your claim only through offline mode. As per IRDAI guidelines your claim payout will be made through electronic modes.

This covers all the points on Reliance Nippon Life Claim Process. In case you have more questions, please write in the comment box and we will get back to you.

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